Product and Payment Support
Before payments are enabled, Tarn will publish a real, monitored support email for product questions, credit delivery, refunds, and payment disputes. Tarn will not publish a placeholder or unattended address.
Details pending
Support email, legal operator name, registered jurisdiction, and business address where applicable. These details must match the business information submitted to Stripe.
Response Time
Once support is live, the default target is to respond within 2 business days. For payment issues, include the Stripe order number. Never send a full card number, password, verification code, or API key by email.